VoIP & Call-Centre Systems
Business phone and call-centre systems on Asterisk, VICIdial and Linux: SIP trunks, dialers and call routing that keep calls clear and customers reaching the right person.
Business telephony, set up properly.
PBX configuration
Extensions, ring groups, IVR menus and voicemail set up for your team.
SIP trunks
Carrier connections configured for quality and redundancy.
Call routing
Business hours, queues and failover so no call is lost.
Call-centre dialers
VICIdial campaigns and customised dialers for inbound and outbound teams.
Call quality
QoS and network tuning for clear, stable calls.
Softphones
Desk phones, apps and WebRTC browser calling for remote staff.
Clear calls start with the network.
Network-aware setup
Voice traffic is prioritised on your network, so calls stay clear.
Redundancy
Backup trunks and routing rules for when a line or carrier fails.
Trained team
Your staff know how to transfer, park and manage calls from day one.
Questions, answered.
Can we keep our existing phone numbers?
In most cases, yes. We'll coordinate the move with your carrier.
Can staff take calls from home?
Yes, with softphone apps on laptops or mobiles, using the same extensions.
Do you support existing PBX systems?
Yes: Asterisk, VICIdial, Cisco Unified Communications Manager and RingCentral, configured, troubleshot and maintained.
Other IT, Network & Security services.
Managed IT Support
Day-to-day IT administration, user support and device management for your team.
Network Design & Implementation
Cisco, Fortinet and UniFi networks: switching, Wi-Fi and firewalls, documented and secure.
Security Hardening
Firewall, network and server hardening, with a prioritised fix plan.
Have a project in mind?
Tell us what you're building, what's slowing your team down or what you'd like to automate. We'll come back with honest next steps and a clear estimate.
No obligation and no sales script.